Delhi
Fire Forex CP
Suite-51, H Block, Connaught Circle, Block H, Connaught Place, New Delhi, Delhi 110001
+91 11 4023 0536
Last updated: April 2025
Please read these Terms and Conditions ("Terms") carefully before using the website or services of Fire Forex Private Limited ("Fire Forex", "we", "us"). By accessing our website or engaging our services, you agree to be bound by these Terms.
Fire Forex Private Limited is an RBI Authorised Dealer – Category II (AD-II) licensed to deal in foreign exchange in accordance with the Foreign Exchange Management Act, 1999 (FEMA) and directions issued by the Reserve Bank of India. Our services include currency exchange, forex cards, outward remittance, education remittance, and visa assistance.
Our services are available to residents and non-residents of India who are legally competent to enter into binding contracts under Indian law (18 years of age or above). By using our services, you confirm that you meet these requirements.
All foreign exchange transactions are subject to KYC (Know Your Customer) requirements under RBI and PMLA guidelines. You are required to provide valid identity and address proof, PAN card (for transactions above prescribed limits), and any other documents as required by law. Fire Forex reserves the right to decline a transaction if documentation is incomplete or unsatisfactory.
Exchange rates displayed on our website are indicative and subject to change without notice based on interbank market movements. The final rate applicable to your transaction will be confirmed at the time of booking and may differ from the indicative rate. All rates include our service margin. Rates are not guaranteed until a transaction is formally confirmed in writing.
Applicable service charges, Goods and Services Tax (GST), and any government-mandated levies will be disclosed to you before confirmation of your transaction. There are no hidden charges; all fees will be transparently communicated upfront. Government charges (such as TCS under LRS) are levied as per the Income Tax Act and are not within our control.
Foreign exchange transactions are subject to limits prescribed by RBI under the Liberalised Remittance Scheme (LRS) and other FEMA regulations. It is the customer's responsibility to ensure their transactions comply with applicable limits. Fire Forex is not liable for transactions that violate regulatory limits due to customer misrepresentation.
Once a transaction has been confirmed and payment received, cancellations may be subject to cancellation charges and the prevailing market rate at the time of reversal. Refunds, if applicable, will be processed within 7–10 business days. For remittance transactions already dispatched, cancellations are not possible once the funds have been credited to the beneficiary.
Fire Forex provides visa documentation assistance as a facilitation service only. We do not guarantee visa approval, which is at the sole discretion of the respective consulate or embassy. Our fees for visa assistance are non-refundable once the application is submitted.
While we make every effort to ensure information on our website is accurate and up to date, Fire Forex does not warrant its completeness or accuracy. Exchange rates, country-specific regulations, and visa requirements change frequently; customers should verify current requirements directly with the relevant authority.
Fire Forex shall not be liable for any indirect, incidental, special, or consequential loss arising from the use of our services or reliance on information provided on our website. Our maximum liability for any direct loss shall not exceed the service fee paid by you for the specific transaction in question.
We are committed to full compliance with anti-money laundering laws and the Prevention of Money Laundering Act, 2002. All transactions are monitored for suspicious activity. We are required by law to report suspicious transactions to the Financial Intelligence Unit – India (FIU-IND). Customers must not use our services for any illegal purpose.
All content on this website — including text, graphics, logos, and rate displays — is the intellectual property of Fire Forex Private Limited. Reproduction or commercial use without prior written permission is prohibited.
These Terms are governed by the laws of India. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.
We reserve the right to update these Terms at any time. The updated Terms will be posted on this page with a revised date. Your continued use of our services after changes constitutes acceptance of the revised Terms.
For any questions about these Terms, please contact: