You will need your passport, PAN, a valid visa, and a confirmed air ticket.

Yes, you can place an order through the website, or through whatsapp link given on website.

In the event of cancellation of the journey, the foreign exchange drawn for this specific travel must be surrendered within 60 days from the date of its purchase.

Absolutely No, our service executive will take print out and get it signed at the time of delivery. Please make sure each document must be signed by the traveller.

Orders received will be delivered at the time and address mentioned by you in the Smart Fx App.

The rates published on website are updated on real time basis as they are connected to the
live market.

There is no restriction on residents holding foreign coins.

While surrendering currency we will need your identification doc and proof of address. If the amount exceeds USD 5,000 in cash or exceeds USD 10,000 in total, you will also need a Currency Declaration form.

No, third party payment is not allowed as per RBI guidelines.

• Self
• Spouse
• Father or Step Father
• Mother or Step Mother
• Son and step son
• Son’s Wife
• Daughter and Daughter’s husband
• Brother or Step brother
• Sister or Step Sister

Yes, children of all ages are allowed same entitlements (limits) as adults, But Minors/children below age of 12 cannot carry Forex card.

The foreign nationals must stay in India minimum 3 years and above , having pan card , permanent residency in India and also applicant is not availing of facilities for remittances of his salary, savings, etc ., abroad in terms of extant regulations

* Similarly, Foreign born wife of an Indian national staying in India minimum 3 years and above , having pan card , permanent residency in India and also applicant is not availing of facilities for remittances of his salary, savings, etc., abroad in terms of extant regulations

No limit on amount of foreign exchange that can be brought into India. However, currency notes beyond USD 5000 (equivalent) and up to USD 10000 (total) need to be reported at customs and currency declaration form (CDF) obtained
CDF is required whenever currency / forex surrender exceeds respective limits.

As stipulated by the Government of India, any conversion from one currency to another – sale, encashment & remittance will be charged a GST/SGST on the gross amount of currency exchanged as per the following slabs:

• 0.18% of the gross amount of currency exchanged for an amount upto Rs 100,000, subject to the minimum amount of Rs 45
• Rs 180 and 0.09% of the gross amount of currency exchanged for an amount of rupees exceeding Rs 100,000 and upto Rs 10,00,000
• Rs 990 and 0.018 % of the gross amount of currency exchanged for an amount of rupees exceeding Rs 10,00,000, subject to a maximum of Rs. 10,800/-