Frequently Asked Questions

Everything you need to know about our forex services.

General

Yes. Fire Forex is an RBI Authorised AD-II (Authorised Dealer Category II) foreign exchange dealer, fully compliant with FEMA regulations.

Yes. Fire Forex partners with leading insurers to offer comprehensive international travel insurance covering medical emergencies, baggage loss, flight cancellations, and more.

Our branches are open Monday to Friday, 10am to 7pm. For urgent queries, reach us on WhatsApp at +91 7011968922.

Currency Exchange

We support 20+ major currencies including USD, EUR, GBP, AUD, CAD, SGD, AED, JPY, CHF, THB, and more. Check our live rates page for the full list.

Most transactions are processed within 10–30 minutes. For larger amounts or remittance, same-day processing is available if documentation is complete.

No. Fire Forex operates with full transparency. The exchange rate displayed is the rate you pay β€” zero service charges or hidden fees.

Yes. We offer doorstep delivery for currency notes and forex cards in Delhi NCR. Contact us to arrange a delivery.

Remittance

Under RBI's Liberalised Remittance Scheme (LRS), Indian residents can remit up to USD 250,000 per financial year for permitted purposes.

You will need: PAN Card, Aadhaar/Passport, bank statement (last 6 months), and purpose-specific documents such as a university fee demand letter for education remittance.

Forex Card

Yes. Forex cards can be reloaded online or at our branches. The top-up rate is the live rate at the time of reload.

Contact us immediately and we will block your card within minutes to prevent unauthorised use. A replacement card can be issued.

Visa

Contact us with your travel details and we will assess your visa requirements, prepare your documentation checklist, and guide you through the application process.
Still Have Questions?

Our team is available on WhatsApp for instant answers.

Ask on WhatsApp Send a Message
+91 7011968922
Mon–Fri: 10am – 7pm